Terms & Conditions

 

Last Updated: September 2026

 

Welcome to the online store of Jeevaraj Jain Granthamala, a Jain religious and educational book publication initiative associated with Jain Sanskriti Samrakshaka Sangha Trust, based in Solapur, Maharashtra, India.

By accessing this website and placing an order for books or other publications through this website, you agree to the following Terms & Conditions. Please read these terms carefully before making a purchase.

 

1. General

1.1. This website is operated for the purpose of making Jain religious, philosophical, spiritual, educational, and literary publications available to readers and the Jain community.

1.2. Jeevaraj Jain Granthamala reserves the right to modify, update, or discontinue any product, service, feature, or part of the website without prior notice.

1.3. These Terms & Conditions apply to all purchases made through this website.

 

2. Products and Publications

2.1. We make reasonable efforts to ensure that book titles, descriptions, authors, publication details, edition information, images, and other product information displayed on the website are accurate.

2.2. Minor differences may occur between the product image displayed on the website and the actual physical book, including differences in cover design, colour, printing, or packaging.

2.3. Availability of books and publications is subject to stock and printing availability.

2.4. Certain older, rare, or historically significant publications may have limited availability. An order may therefore be subject to confirmation depending on actual stock.

2.5. We reserve the right to limit the quantity of a particular publication that may be purchased in a single order.

 

3. Pricing

3.1. Prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

3.2. We make reasonable efforts to maintain accurate pricing information. However, pricing errors may occasionally occur.

3.3. If an incorrect price is displayed due to an inadvertent error, we reserve the right to cancel the affected order and, where applicable, refund the amount paid by the customer.

3.4. Applicable shipping charges, taxes, or other charges, if any, will be displayed during the order process or as otherwise specified on the website.

 

4. Placing an Order

4.1. Customers may place orders by selecting the required publication(s), adding them to the shopping cart, providing the required information, and completing the checkout process.

4.2. Submission of an order constitutes a request to purchase the selected publication(s). An order is subject to acceptance and availability.

4.3. An order confirmation may be sent to the email address or contact details provided by the customer.

4.4. We reserve the right to refuse, cancel, or limit an order in circumstances including, but not limited to:

• Unavailability of the requested publication

• Incorrect pricing or product information

• Suspected fraudulent or unauthorized transactions

• Incorrect or incomplete customer information

• Duplicate or unusually large orders requiring verification

• Circumstances beyond our reasonable control

4.5. If an order is cancelled after payment has been received, the applicable amount will be refunded in accordance with our Refund Policy.

 

5. Customer Information

5.1. Customers are responsible for providing accurate and complete information when placing an order.

5.2. This may include the customer's name, delivery address, telephone number, email address, and other information required to process the order.

5.3. We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

5.4. Customers should ensure that the delivery address is accessible and that someone is available to receive the shipment where required.

 

6. Payment

6.1. Payments must be made using the payment methods made available through the website.

6.2. An order will normally be processed only after successful confirmation of payment, where applicable.

6.3. We do not intentionally retain or store complete payment-card information on our website where payment processing is handled by an authorized third-party payment service provider.

6.4. Payment transactions may be subject to the terms, conditions, and privacy policies of the respective payment service provider.

 

7. Shipping and Delivery

7.1. Orders will be shipped to the delivery address provided by the customer at the time of checkout.

7.2. Estimated delivery timelines are indicative and may vary depending on the destination, courier service, availability of publications, weather, holidays, transportation conditions, and other circumstances.

7.3. Jeevaraj Jain Granthamala will make reasonable efforts to dispatch orders within the stated processing period.

7.4. Once an order has been handed over to the shipping or courier service, delivery is also dependent on the carrier's operational conditions.

7.5. Customers should inspect the package, where reasonably possible, upon delivery.

7.6. For further information, customers should refer to the website's Shipping Policy.

 

8. Damaged, Incorrect, or Missing Items

If a customer receives a package containing a damaged, incorrect, or missing publication, the customer should contact us as soon as reasonably possible with:

• Order number

• Description of the issue

• Photographs of the package and/or damaged book, where applicable

• Other information reasonably required to investigate the issue

Each case will be reviewed based on the circumstances and our applicable Return and Refund Policies.

 

9. Returns and Refunds

9.1. Returns and refunds are subject to the applicable Return Policy and Refund Policy published on this website.

9.2. Customers should review those policies before placing an order.

9.3. Depending on the circumstances, certain products may not be eligible for return or refund, particularly where the product has been used, damaged after delivery, or does not meet the applicable return conditions.

9.4. Where a refund is approved, the refund will generally be processed through the applicable payment method or by another suitable method determined by us.

 

10. Cancellation of Orders

10.1. A customer may request cancellation of an order before it has been dispatched.

10.2. Cancellation requests should be submitted as soon as possible after placing the order.

10.3. Once an order has been dispatched, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable Return Policy.

10.4. We reserve the right to cancel an order where the product is unavailable, payment cannot be verified, incorrect information has been provided, or other reasonable circumstances prevent fulfilment.

 

11. Promotional Offers

11.1. From time to time, the website may offer discounts, promotional pricing, special offers, or other benefits.

11.2. Promotional offers may have specific terms, eligibility requirements, validity periods, or quantity limitations.

11.3. Unless specifically stated otherwise, promotional offers cannot be combined with other offers.

11.4. We reserve the right to modify or withdraw a promotional offer where reasonably necessary.

 

12. Use of Publications

12.1. Books and publications purchased through this website are intended for personal, educational, religious, scholarly, and/or library use, as applicable.

12.2. Customers must not reproduce, scan, upload, distribute, commercially reproduce, or otherwise exploit copyrighted publications except as permitted under applicable law or with the necessary authorization.

12.3. The purchase of a physical book does not transfer copyright or other intellectual-property rights in the publication to the purchaser.

 

13. Charitable and Educational Purpose

13.1. Jeevaraj Jain Granthamala is associated with a charitable and cultural initiative dedicated to the preservation, publication, and dissemination of Jain literature and knowledge.

13.2. The purchase of a book does not automatically constitute a charitable donation unless the transaction is expressly identified as a donation.

13.3. Where a customer wishes to make a donation or contribution, the applicable donation process and terms should be followed separately.

 

14. Website and Service Availability

14.1. We make reasonable efforts to keep the website and its ordering facilities available and functional.

14.2. However, uninterrupted availability cannot be guaranteed.

14.3. The website may occasionally be unavailable due to maintenance, technical issues, hosting problems, internet connectivity, security measures, or circumstances beyond our reasonable control.

 

15. Limitation of Responsibility

15.1. We will make reasonable efforts to fulfil accepted orders correctly and within the applicable processing and delivery timelines.

15.2. We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural events, transportation disruptions, courier delays, technical failures, government restrictions, strikes, or other unforeseen circumstances.

15.3. Nothing in these Terms & Conditions is intended to exclude or restrict any rights or remedies that cannot lawfully be excluded or restricted under applicable law.

 

16. Privacy

16.1. Customer information will be handled in accordance with our Privacy Policy.

16.2. By placing an order, the customer acknowledges that certain information is required to process the order, receive payment, communicate with the customer, and arrange delivery.

 

17. Changes to These Terms & Conditions

17.1. We may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable requirements.

17.2. The updated version will be published on this website with the revised "Last Updated" date.

17.3. Customers are encouraged to review these Terms & Conditions before placing an order.

 

18. Governing Law

18.1. These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

18.2. Subject to applicable law, disputes relating to orders or transactions shall be subject to the appropriate courts having jurisdiction in Solapur, Maharashtra, India.

 

19. Contact Us

If you have any questions regarding these Terms & Conditions, an order, a publication, payment, shipping, return, or refund, please contact us through the Contact Us page on this website.

 

Jeevaraj Jain Granthamala
Associated with Jain Sanskriti Samrakshaka Sangha Trust
Solapur, Maharashtra, India